class ConnectWise::SLA

Attributes

_info[RW]

Metadata of the entity

application_order[RW]
based_on[RW]
custom_calendar[RW]

customCalendar is a required reference if basedOn SLA Hours Type is Custom

default_flag[RW]
hi_impact_hi_urgency[RW]
hi_impact_low_urgency[RW]
hi_impact_med_urgency[RW]
id[RW]
low_impact_hi_urgency[RW]
low_impact_low_urgency[RW]
low_impact_med_urgency[RW]
med_impact_hi_urgency[RW]
med_impact_low_urgency[RW]
med_impact_med_urgency[RW]
name[RW]
plan_within[RW]
plan_within_percent[RW]
resolution_hours[RW]
resolution_percent[RW]
respond_hours[RW]
respond_percent[RW]

Public Class Methods

attribute_map() click to toggle source

Attribute mapping from ruby-style variable name to JSON key.

# File lib/connectwise-ruby-sdk/models/sla.rb, line 76
def self.attribute_map
  {
    :'id' => :'id',
    :'name' => :'name',
    :'based_on' => :'basedOn',
    :'custom_calendar' => :'customCalendar',
    :'default_flag' => :'defaultFlag',
    :'application_order' => :'applicationOrder',
    :'hi_impact_hi_urgency' => :'hiImpactHiUrgency',
    :'hi_impact_med_urgency' => :'hiImpactMedUrgency',
    :'hi_impact_low_urgency' => :'hiImpactLowUrgency',
    :'med_impact_hi_urgency' => :'medImpactHiUrgency',
    :'med_impact_med_urgency' => :'medImpactMedUrgency',
    :'med_impact_low_urgency' => :'medImpactLowUrgency',
    :'low_impact_hi_urgency' => :'lowImpactHiUrgency',
    :'low_impact_med_urgency' => :'lowImpactMedUrgency',
    :'low_impact_low_urgency' => :'lowImpactLowUrgency',
    :'respond_hours' => :'respondHours',
    :'respond_percent' => :'respondPercent',
    :'plan_within' => :'planWithin',
    :'plan_within_percent' => :'planWithinPercent',
    :'resolution_hours' => :'resolutionHours',
    :'resolution_percent' => :'resolutionPercent',
    :'_info' => :'_info'
  }
end
new(attributes = {}) click to toggle source

Initializes the object @param [Hash] attributes Model attributes in the form of hash

# File lib/connectwise-ruby-sdk/models/sla.rb, line 133
def initialize(attributes = {})
  return unless attributes.is_a?(Hash)

  # convert string to symbol for hash key
  attributes = attributes.each_with_object({}){|(k,v), h| h[k.to_sym] = v}

  if attributes.has_key?(:'id')
    self.id = attributes[:'id']
  end

  if attributes.has_key?(:'name')
    self.name = attributes[:'name']
  end

  if attributes.has_key?(:'basedOn')
    self.based_on = attributes[:'basedOn']
  end

  if attributes.has_key?(:'customCalendar')
    self.custom_calendar = attributes[:'customCalendar']
  end

  if attributes.has_key?(:'defaultFlag')
    self.default_flag = attributes[:'defaultFlag']
  end

  if attributes.has_key?(:'applicationOrder')
    self.application_order = attributes[:'applicationOrder']
  end

  if attributes.has_key?(:'hiImpactHiUrgency')
    self.hi_impact_hi_urgency = attributes[:'hiImpactHiUrgency']
  end

  if attributes.has_key?(:'hiImpactMedUrgency')
    self.hi_impact_med_urgency = attributes[:'hiImpactMedUrgency']
  end

  if attributes.has_key?(:'hiImpactLowUrgency')
    self.hi_impact_low_urgency = attributes[:'hiImpactLowUrgency']
  end

  if attributes.has_key?(:'medImpactHiUrgency')
    self.med_impact_hi_urgency = attributes[:'medImpactHiUrgency']
  end

  if attributes.has_key?(:'medImpactMedUrgency')
    self.med_impact_med_urgency = attributes[:'medImpactMedUrgency']
  end

  if attributes.has_key?(:'medImpactLowUrgency')
    self.med_impact_low_urgency = attributes[:'medImpactLowUrgency']
  end

  if attributes.has_key?(:'lowImpactHiUrgency')
    self.low_impact_hi_urgency = attributes[:'lowImpactHiUrgency']
  end

  if attributes.has_key?(:'lowImpactMedUrgency')
    self.low_impact_med_urgency = attributes[:'lowImpactMedUrgency']
  end

  if attributes.has_key?(:'lowImpactLowUrgency')
    self.low_impact_low_urgency = attributes[:'lowImpactLowUrgency']
  end

  if attributes.has_key?(:'respondHours')
    self.respond_hours = attributes[:'respondHours']
  end

  if attributes.has_key?(:'respondPercent')
    self.respond_percent = attributes[:'respondPercent']
  end

  if attributes.has_key?(:'planWithin')
    self.plan_within = attributes[:'planWithin']
  end

  if attributes.has_key?(:'planWithinPercent')
    self.plan_within_percent = attributes[:'planWithinPercent']
  end

  if attributes.has_key?(:'resolutionHours')
    self.resolution_hours = attributes[:'resolutionHours']
  end

  if attributes.has_key?(:'resolutionPercent')
    self.resolution_percent = attributes[:'resolutionPercent']
  end

  if attributes.has_key?(:'_info')
    self._info = attributes[:'_info']
  end

end
swagger_types() click to toggle source

Attribute type mapping.

# File lib/connectwise-ruby-sdk/models/sla.rb, line 104
def self.swagger_types
  {
    :'id' => :'Integer',
    :'name' => :'String',
    :'based_on' => :'String',
    :'custom_calendar' => :'CalendarReference',
    :'default_flag' => :'BOOLEAN',
    :'application_order' => :'Integer',
    :'hi_impact_hi_urgency' => :'PriorityReference',
    :'hi_impact_med_urgency' => :'PriorityReference',
    :'hi_impact_low_urgency' => :'PriorityReference',
    :'med_impact_hi_urgency' => :'PriorityReference',
    :'med_impact_med_urgency' => :'PriorityReference',
    :'med_impact_low_urgency' => :'PriorityReference',
    :'low_impact_hi_urgency' => :'PriorityReference',
    :'low_impact_med_urgency' => :'PriorityReference',
    :'low_impact_low_urgency' => :'PriorityReference',
    :'respond_hours' => :'Float',
    :'respond_percent' => :'Integer',
    :'plan_within' => :'Float',
    :'plan_within_percent' => :'Integer',
    :'resolution_hours' => :'Float',
    :'resolution_percent' => :'Integer',
    :'_info' => :'Metadata'
  }
end

Public Instance Methods

==(o) click to toggle source

Checks equality by comparing each attribute. @param [Object] Object to be compared

# File lib/connectwise-ruby-sdk/models/sla.rb, line 460
def ==(o)
  return true if self.equal?(o)
  self.class == o.class &&
      id == o.id &&
      name == o.name &&
      based_on == o.based_on &&
      custom_calendar == o.custom_calendar &&
      default_flag == o.default_flag &&
      application_order == o.application_order &&
      hi_impact_hi_urgency == o.hi_impact_hi_urgency &&
      hi_impact_med_urgency == o.hi_impact_med_urgency &&
      hi_impact_low_urgency == o.hi_impact_low_urgency &&
      med_impact_hi_urgency == o.med_impact_hi_urgency &&
      med_impact_med_urgency == o.med_impact_med_urgency &&
      med_impact_low_urgency == o.med_impact_low_urgency &&
      low_impact_hi_urgency == o.low_impact_hi_urgency &&
      low_impact_med_urgency == o.low_impact_med_urgency &&
      low_impact_low_urgency == o.low_impact_low_urgency &&
      respond_hours == o.respond_hours &&
      respond_percent == o.respond_percent &&
      plan_within == o.plan_within &&
      plan_within_percent == o.plan_within_percent &&
      resolution_hours == o.resolution_hours &&
      resolution_percent == o.resolution_percent &&
      _info == o._info
end
_deserialize(type, value) click to toggle source

Deserializes the data based on type @param string type Data type @param string value Value to be deserialized @return [Object] Deserialized data

# File lib/connectwise-ruby-sdk/models/sla.rb, line 523
def _deserialize(type, value)
  case type.to_sym
  when :DateTime
    DateTime.parse(value)
  when :Date
    Date.parse(value)
  when :String
    value.to_s
  when :Integer
    value.to_i
  when :Float
    value.to_f
  when :BOOLEAN
    if value.to_s =~ /\A(true|t|yes|y|1)\z/i
      true
    else
      false
    end
  when :Object
    # generic object (usually a Hash), return directly
    value
  when /\AArray<(?<inner_type>.+)>\z/
    inner_type = Regexp.last_match[:inner_type]
    value.map { |v| _deserialize(inner_type, v) }
  when /\AHash<(?<k_type>.+?), (?<v_type>.+)>\z/
    k_type = Regexp.last_match[:k_type]
    v_type = Regexp.last_match[:v_type]
    {}.tap do |hash|
      value.each do |k, v|
        hash[_deserialize(k_type, k)] = _deserialize(v_type, v)
      end
    end
  else # model
    temp_model = ConnectWise.const_get(type).new
    temp_model.build_from_hash(value)
  end
end
_to_hash(value) click to toggle source

Outputs non-array value in the form of hash For object, use to_hash. Otherwise, just return the value @param [Object] value Any valid value @return [Hash] Returns the value in the form of hash

# File lib/connectwise-ruby-sdk/models/sla.rb, line 589
def _to_hash(value)
  if value.is_a?(Array)
    value.compact.map{ |v| _to_hash(v) }
  elsif value.is_a?(Hash)
    {}.tap do |hash|
      value.each { |k, v| hash[k] = _to_hash(v) }
    end
  elsif value.respond_to? :to_hash
    value.to_hash
  else
    value
  end
end
application_order=(application_order) click to toggle source

Custom attribute writer method with validation @param [Object] application_order Value to be assigned

# File lib/connectwise-ruby-sdk/models/sla.rb, line 355
def application_order=(application_order)

  if !application_order.nil? && application_order > 32767
    fail ArgumentError, "invalid value for 'application_order', must be smaller than or equal to 32767."
  end

  if !application_order.nil? && application_order < 1
    fail ArgumentError, "invalid value for 'application_order', must be greater than or equal to 1."
  end

  @application_order = application_order
end
based_on=(based_on) click to toggle source

Custom attribute writer method checking allowed values (enum). @param [Object] based_on Object to be assigned

# File lib/connectwise-ruby-sdk/models/sla.rb, line 345
def based_on=(based_on)
  validator = EnumAttributeValidator.new('String', ["MyCalendar", "Customer", "AllHours", "Custom"])
  unless validator.valid?(based_on)
    fail ArgumentError, "invalid value for 'based_on', must be one of #{validator.allowable_values}."
  end
  @based_on = based_on
end
build_from_hash(attributes) click to toggle source

Builds the object from hash @param [Hash] attributes Model attributes in the form of hash @return [Object] Returns the model itself

# File lib/connectwise-ruby-sdk/models/sla.rb, line 502
def build_from_hash(attributes)
  return nil unless attributes.is_a?(Hash)
  self.class.swagger_types.each_pair do |key, type|
    if type =~ /\AArray<(.*)>/i
      # check to ensure the input is an array given that the the attribute
      # is documented as an array but the input is not
      if attributes[self.class.attribute_map[key]].is_a?(Array)
        self.send("#{key}=", attributes[self.class.attribute_map[key]].map{ |v| _deserialize($1, v) } )
      end
    elsif !attributes[self.class.attribute_map[key]].nil?
      self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]]))
    end # or else data not found in attributes(hash), not an issue as the data can be optional
  end

  self
end
eql?(o) click to toggle source

@see the `==` method @param [Object] Object to be compared

# File lib/connectwise-ruby-sdk/models/sla.rb, line 489
def eql?(o)
  self == o
end
hash() click to toggle source

Calculates hash code according to all attributes. @return [Fixnum] Hash code

# File lib/connectwise-ruby-sdk/models/sla.rb, line 495
def hash
  [id, name, based_on, custom_calendar, default_flag, application_order, hi_impact_hi_urgency, hi_impact_med_urgency, hi_impact_low_urgency, med_impact_hi_urgency, med_impact_med_urgency, med_impact_low_urgency, low_impact_hi_urgency, low_impact_med_urgency, low_impact_low_urgency, respond_hours, respond_percent, plan_within, plan_within_percent, resolution_hours, resolution_percent, _info].hash
end
list_invalid_properties() click to toggle source

Show invalid properties with the reasons. Usually used together with valid? @return Array for valid properies with the reasons

# File lib/connectwise-ruby-sdk/models/sla.rb, line 231
def list_invalid_properties
  invalid_properties = Array.new
  if @name.nil?
    invalid_properties.push("invalid value for 'name', name cannot be nil.")
  end

  if @name.to_s.length > 25
    invalid_properties.push("invalid value for 'name', the character length must be smaller than or equal to 25.")
  end

  if @based_on.nil?
    invalid_properties.push("invalid value for 'based_on', based_on cannot be nil.")
  end

  if !@application_order.nil? && @application_order > 32767
    invalid_properties.push("invalid value for 'application_order', must be smaller than or equal to 32767.")
  end

  if !@application_order.nil? && @application_order < 1
    invalid_properties.push("invalid value for 'application_order', must be greater than or equal to 1.")
  end

  if !@respond_hours.nil? && @respond_hours > 999
    invalid_properties.push("invalid value for 'respond_hours', must be smaller than or equal to 999.")
  end

  if !@respond_hours.nil? && @respond_hours < 0
    invalid_properties.push("invalid value for 'respond_hours', must be greater than or equal to 0.")
  end

  if !@respond_percent.nil? && @respond_percent > 99999
    invalid_properties.push("invalid value for 'respond_percent', must be smaller than or equal to 99999.")
  end

  if !@respond_percent.nil? && @respond_percent < 0
    invalid_properties.push("invalid value for 'respond_percent', must be greater than or equal to 0.")
  end

  if !@plan_within.nil? && @plan_within > 999
    invalid_properties.push("invalid value for 'plan_within', must be smaller than or equal to 999.")
  end

  if !@plan_within.nil? && @plan_within < 0
    invalid_properties.push("invalid value for 'plan_within', must be greater than or equal to 0.")
  end

  if !@plan_within_percent.nil? && @plan_within_percent > 99999
    invalid_properties.push("invalid value for 'plan_within_percent', must be smaller than or equal to 99999.")
  end

  if !@plan_within_percent.nil? && @plan_within_percent < 0
    invalid_properties.push("invalid value for 'plan_within_percent', must be greater than or equal to 0.")
  end

  if !@resolution_hours.nil? && @resolution_hours > 999
    invalid_properties.push("invalid value for 'resolution_hours', must be smaller than or equal to 999.")
  end

  if !@resolution_hours.nil? && @resolution_hours < 0
    invalid_properties.push("invalid value for 'resolution_hours', must be greater than or equal to 0.")
  end

  if !@resolution_percent.nil? && @resolution_percent > 99999
    invalid_properties.push("invalid value for 'resolution_percent', must be smaller than or equal to 99999.")
  end

  if !@resolution_percent.nil? && @resolution_percent < 0
    invalid_properties.push("invalid value for 'resolution_percent', must be greater than or equal to 0.")
  end

  return invalid_properties
end
name=(name) click to toggle source

Custom attribute writer method with validation @param [Object] name Value to be assigned

# File lib/connectwise-ruby-sdk/models/sla.rb, line 331
def name=(name)
  if name.nil?
    fail ArgumentError, "name cannot be nil"
  end

  if name.to_s.length > 25
    fail ArgumentError, "invalid value for 'name', the character length must be smaller than or equal to 25."
  end

  @name = name
end
plan_within=(plan_within) click to toggle source

Custom attribute writer method with validation @param [Object] plan_within Value to be assigned

# File lib/connectwise-ruby-sdk/models/sla.rb, line 400
def plan_within=(plan_within)

  if !plan_within.nil? && plan_within > 999
    fail ArgumentError, "invalid value for 'plan_within', must be smaller than or equal to 999."
  end

  if !plan_within.nil? && plan_within < 0
    fail ArgumentError, "invalid value for 'plan_within', must be greater than or equal to 0."
  end

  @plan_within = plan_within
end
plan_within_percent=(plan_within_percent) click to toggle source

Custom attribute writer method with validation @param [Object] plan_within_percent Value to be assigned

# File lib/connectwise-ruby-sdk/models/sla.rb, line 415
def plan_within_percent=(plan_within_percent)

  if !plan_within_percent.nil? && plan_within_percent > 99999
    fail ArgumentError, "invalid value for 'plan_within_percent', must be smaller than or equal to 99999."
  end

  if !plan_within_percent.nil? && plan_within_percent < 0
    fail ArgumentError, "invalid value for 'plan_within_percent', must be greater than or equal to 0."
  end

  @plan_within_percent = plan_within_percent
end
resolution_hours=(resolution_hours) click to toggle source

Custom attribute writer method with validation @param [Object] resolution_hours Value to be assigned

# File lib/connectwise-ruby-sdk/models/sla.rb, line 430
def resolution_hours=(resolution_hours)

  if !resolution_hours.nil? && resolution_hours > 999
    fail ArgumentError, "invalid value for 'resolution_hours', must be smaller than or equal to 999."
  end

  if !resolution_hours.nil? && resolution_hours < 0
    fail ArgumentError, "invalid value for 'resolution_hours', must be greater than or equal to 0."
  end

  @resolution_hours = resolution_hours
end
resolution_percent=(resolution_percent) click to toggle source

Custom attribute writer method with validation @param [Object] resolution_percent Value to be assigned

# File lib/connectwise-ruby-sdk/models/sla.rb, line 445
def resolution_percent=(resolution_percent)

  if !resolution_percent.nil? && resolution_percent > 99999
    fail ArgumentError, "invalid value for 'resolution_percent', must be smaller than or equal to 99999."
  end

  if !resolution_percent.nil? && resolution_percent < 0
    fail ArgumentError, "invalid value for 'resolution_percent', must be greater than or equal to 0."
  end

  @resolution_percent = resolution_percent
end
respond_hours=(respond_hours) click to toggle source

Custom attribute writer method with validation @param [Object] respond_hours Value to be assigned

# File lib/connectwise-ruby-sdk/models/sla.rb, line 370
def respond_hours=(respond_hours)

  if !respond_hours.nil? && respond_hours > 999
    fail ArgumentError, "invalid value for 'respond_hours', must be smaller than or equal to 999."
  end

  if !respond_hours.nil? && respond_hours < 0
    fail ArgumentError, "invalid value for 'respond_hours', must be greater than or equal to 0."
  end

  @respond_hours = respond_hours
end
respond_percent=(respond_percent) click to toggle source

Custom attribute writer method with validation @param [Object] respond_percent Value to be assigned

# File lib/connectwise-ruby-sdk/models/sla.rb, line 385
def respond_percent=(respond_percent)

  if !respond_percent.nil? && respond_percent > 99999
    fail ArgumentError, "invalid value for 'respond_percent', must be smaller than or equal to 99999."
  end

  if !respond_percent.nil? && respond_percent < 0
    fail ArgumentError, "invalid value for 'respond_percent', must be greater than or equal to 0."
  end

  @respond_percent = respond_percent
end
to_body() click to toggle source

to_body is an alias to to_hash (backward compatibility) @return [Hash] Returns the object in the form of hash

# File lib/connectwise-ruby-sdk/models/sla.rb, line 569
def to_body
  to_hash
end
to_hash() click to toggle source

Returns the object in the form of hash @return [Hash] Returns the object in the form of hash

# File lib/connectwise-ruby-sdk/models/sla.rb, line 575
def to_hash
  hash = {}
  self.class.attribute_map.each_pair do |attr, param|
    value = self.send(attr)
    next if value.nil?
    hash[param] = _to_hash(value)
  end
  hash
end
to_s() click to toggle source

Returns the string representation of the object @return [String] String presentation of the object

# File lib/connectwise-ruby-sdk/models/sla.rb, line 563
def to_s
  to_hash.to_s
end
valid?() click to toggle source

Check to see if the all the properties in the model are valid @return true if the model is valid

# File lib/connectwise-ruby-sdk/models/sla.rb, line 306
def valid?
  return false if @name.nil?
  return false if @name.to_s.length > 25
  return false if @based_on.nil?
  based_on_validator = EnumAttributeValidator.new('String', ["MyCalendar", "Customer", "AllHours", "Custom"])
  return false unless based_on_validator.valid?(@based_on)
  return false if !@application_order.nil? && @application_order > 32767
  return false if !@application_order.nil? && @application_order < 1
  return false if !@respond_hours.nil? && @respond_hours > 999
  return false if !@respond_hours.nil? && @respond_hours < 0
  return false if !@respond_percent.nil? && @respond_percent > 99999
  return false if !@respond_percent.nil? && @respond_percent < 0
  return false if !@plan_within.nil? && @plan_within > 999
  return false if !@plan_within.nil? && @plan_within < 0
  return false if !@plan_within_percent.nil? && @plan_within_percent > 99999
  return false if !@plan_within_percent.nil? && @plan_within_percent < 0
  return false if !@resolution_hours.nil? && @resolution_hours > 999
  return false if !@resolution_hours.nil? && @resolution_hours < 0
  return false if !@resolution_percent.nil? && @resolution_percent > 99999
  return false if !@resolution_percent.nil? && @resolution_percent < 0
  return true
end