class BeeiqAPI::Ticket
Attributes
body[RW]
channel[RW]
contact_id[RW]
contact_type[RW]
email[RW]
group_name[RW]
name[RW]
passport[RW]
phone[RW]
sla_name[RW]
tag[RW]
title[RW]
Public Class Methods
new(options = {})
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# File lib/beeiq_api/ticket.rb, line 16 def initialize(options = {}) @contact_type = options[:contact_type] || Config::ContactType::CUSTOMER @title = options[:title] @body = options[:body] @email = options[:email] @phone = options[:phone] @name = options[:name] @passport = options[:passport] @contact_id = options[:contact_id] @group_name = options[:group_name] @sla_name = options[:sla_name] @channel = options[:channel] @tag = options[:tag] raise ArgumentError, 'body is required' if @body.to_s.empty? end
Public Instance Methods
payload()
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# File lib/beeiq_api/ticket.rb, line 33 def payload data = { contactType: @contact_type, title: @title, body: @body.to_s.gsub("\n", '<br>'), email: @email, phone: @phone, name: @name, passport: @passport, contactId: @contact_id, groupName: @group_name, slaName: @sla_name, channel: @channel, tag: @tag } data.delete_if { |k, v| v.nil? || v.empty? } end