{
"examples": { "request": { "json": { "configuration_item": { "name": "Configuration Item Name", "description": "Description", "type": { "name": "Building" }, "type_id": 1, "asset_tag": "ConfigurationItemTag", "site_id": 1, "department_id": 1, "state": "Active", "manager": { "email": "john.doe@email.com" }, "user": { "email": "jane.doe@email.com" }, "add_to_tag_list": "tag1, tag2", "remove_from_tag_list": "tag3", "tag_list": "tag1, tag2", "custom_fields_values_attributes": [ { "id": "1", "custom_field_id": 1, "value": "content" } ], "incident_ids": [100], "problem_ids": [100], "itsm_change_ids": [100], "release_ids": [100], "purchase_order_ids":[100] } } }, "response": { "json": { "configuration_item": { "id": "10000", "number": "1000", "name": "Configuration Item Name", "description": "description", "asset_tag": "ConfigurationItemTag", "type": { "id": 1, "name": "Building", "description": "Configuration Item - Building", "parent_id": 1, "custom": false, "updated_at": "2025-01-01T00:00:00.000+01:00", "icon_name": "BUILDING" }, "type_id": 1, "state": "Active", "site": { "id": "1", "name": "Austin TX, USA", "location": "AUS", "description": "", "time_zone": "" }, "department": { "id": "1", "name": "Support", "description": "", "default_assignee_id": "1" }, "manager_id": { "group_id": "1", "is_user": "true", "id": "1", "name": "John Doe", "email": "john.doe@email.com", "avatar": { "type": "initials", "color": "#fd4165", "initials": "JD" } }, "user_id": { "group_id": "1", "is_user": "true", "id": "1", "name": "Jane Doe", "email": "jane.doe@email.com", "avatar": { "type": "initials", "color": "#fd4165", "initials": "JD" } }, "custom_fields_values": [ { "id": "1000", "custom_field_id": "1", "name": "field name", "value": "content", "options": "", "type_name": "Text" } ], "updated_at": "2025-01-01T00:00:00.000+01:00", "created_at": "2025-01-01T00:00:00.000+01:00", "origin": "api", "incidents": [{ "id": "100", "href": "https://mydomain.com/incidents/100"}], "problems": [{ "id": "100", "href": "https://mydomain.com/problems/100"}], "changes": [{ "id": "100", "href": "https://mydomain.com/changes/100"}], "releases": [{ "id": "100", "href": "https://mydomain.com/releases/100"}], "purchase_orders": [{ "id": "100", "href": "https://mydomain.com/releases/100"}] } } } }
}