class Aws::Connect::Types::MediaConcurrency
Contains information about which channels are supported, and how many contacts an agent can have on a channel simultaneously.
@note When making an API call, you may pass MediaConcurrency
data as a hash: { channel: "VOICE", # required, accepts VOICE, CHAT, TASK concurrency: 1, # required }
@!attribute [rw] channel
The channels that agents can handle in the Contact Control Panel (CCP). @return [String]
@!attribute [rw] concurrency
The number of contacts an agent can have on a channel simultaneously. Valid Range for `VOICE`\: Minimum value of 1. Maximum value of 1. Valid Range for `CHAT`\: Minimum value of 1. Maximum value of 10. Valid Range for `TASK`\: Minimum value of 1. Maximum value of 10. @return [Integer]
@see docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MediaConcurrency AWS API Documentation
Constants
- SENSITIVE