class Aws::Connect::Types::MediaConcurrency

Contains information about which channels are supported, and how many contacts an agent can have on a channel simultaneously.

@note When making an API call, you may pass MediaConcurrency

data as a hash:

    {
      channel: "VOICE", # required, accepts VOICE, CHAT, TASK
      concurrency: 1, # required
    }

@!attribute [rw] channel

The channels that agents can handle in the Contact Control Panel
(CCP).
@return [String]

@!attribute [rw] concurrency

The number of contacts an agent can have on a channel
simultaneously.

Valid Range for `VOICE`\: Minimum value of 1. Maximum value of 1.

Valid Range for `CHAT`\: Minimum value of 1. Maximum value of 10.

Valid Range for `TASK`\: Minimum value of 1. Maximum value of 10.
@return [Integer]

@see docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MediaConcurrency AWS API Documentation

Constants

SENSITIVE