class Aws::Connect::Types::StartTaskContactRequest
@note When making an API call, you may pass StartTaskContactRequest
data as a hash: { instance_id: "InstanceId", # required previous_contact_id: "ContactId", contact_flow_id: "ContactFlowId", # required attributes: { "AttributeName" => "AttributeValue", }, name: "Name", # required references: { "ReferenceKey" => { value: "ReferenceValue", # required type: "URL", # required, accepts URL }, }, description: "Description", client_token: "ClientToken", }
@!attribute [rw] instance_id
The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance. @return [String]
@!attribute [rw] previous_contact_id
The identifier of the previous chat, voice, or task contact. @return [String]
@!attribute [rw] contact_flow_id
The identifier of the contact flow for initiating the tasks. To see the ContactFlowId in the Amazon Connect console user interface, on the navigation menu go to **Routing**, **Contact Flows**. Choose the contact flow. On the contact flow page, under the name of the contact flow, choose **Show additional flow information**. The ContactFlowId is the last part of the ARN, shown here in bold: arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx** @return [String]
@!attribute [rw] attributes
A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in contact flows just like any other contact attributes. There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only alphanumeric, dash, and underscore characters. @return [Hash<String,String>]
@!attribute [rw] name
The name of a task that is shown to an agent in the Contact Control Panel (CCP). @return [String]
@!attribute [rw] references
A formatted URL that is shown to an agent in the Contact Control Panel (CCP). @return [Hash<String,Types::Reference>]
@!attribute [rw] description
A description of the task that is shown to an agent in the Contact Control Panel (CCP). @return [String]
@!attribute [rw] client_token
A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. **A suitable default value is auto-generated.** You should normally not need to pass this option. @return [String]
@see docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartTaskContactRequest AWS API Documentation
Constants
- SENSITIVE