class Aws::Connect::Types::CreateRoutingProfileRequest

@note When making an API call, you may pass CreateRoutingProfileRequest

data as a hash:

    {
      instance_id: "InstanceId", # required
      name: "RoutingProfileName", # required
      description: "RoutingProfileDescription", # required
      default_outbound_queue_id: "QueueId", # required
      queue_configs: [
        {
          queue_reference: { # required
            queue_id: "QueueId", # required
            channel: "VOICE", # required, accepts VOICE, CHAT, TASK
          },
          priority: 1, # required
          delay: 1, # required
        },
      ],
      media_concurrencies: [ # required
        {
          channel: "VOICE", # required, accepts VOICE, CHAT, TASK
          concurrency: 1, # required
        },
      ],
      tags: {
        "TagKey" => "TagValue",
      },
    }

@!attribute [rw] instance_id

The identifier of the Amazon Connect instance. You can find the
instanceId in the ARN of the instance.
@return [String]

@!attribute [rw] name

The name of the routing profile. Must not be more than 127
characters.
@return [String]

@!attribute [rw] description

Description of the routing profile. Must not be more than 250
characters.
@return [String]

@!attribute [rw] default_outbound_queue_id

The default outbound queue for the routing profile.
@return [String]

@!attribute [rw] queue_configs

The inbound queues associated with the routing profile. If no queue
is added, the agent can make only outbound calls.
@return [Array<Types::RoutingProfileQueueConfig>]

@!attribute [rw] media_concurrencies

The channels that agents can handle in the Contact Control Panel
(CCP) for this routing profile.
@return [Array<Types::MediaConcurrency>]

@!attribute [rw] tags

One or more tags.
@return [Hash<String,String>]

@see docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateRoutingProfileRequest AWS API Documentation

Constants

SENSITIVE