class Aws::Connect::Types::RoutingProfileQueueConfig
Contains information about the queue and channel for which priority and delay can be set.
@note When making an API call, you may pass RoutingProfileQueueConfig
data as a hash: { queue_reference: { # required queue_id: "QueueId", # required channel: "VOICE", # required, accepts VOICE, CHAT, TASK }, priority: 1, # required delay: 1, # required }
@!attribute [rw] queue_reference
Contains information about a queue resource. @return [Types::RoutingProfileQueueReference]
@!attribute [rw] priority
The order in which contacts are to be handled for the queue. For more information, see [Queues: priority and delay][1]. [1]: https://docs.aws.amazon.com/connect/latest/adminguide/concepts-routing-profiles-priority.html @return [Integer]
@!attribute [rw] delay
The delay, in seconds, a contact should be in the queue before they are routed to an available agent. For more information, see [Queues: priority and delay][1] in the *Amazon Connect Administrator Guide*. [1]: https://docs.aws.amazon.com/connect/latest/adminguide/concepts-routing-profiles-priority.html @return [Integer]
@see docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RoutingProfileQueueConfig AWS API Documentation
Constants
- SENSITIVE