class Aws::Support::Types::CreateCaseRequest
@note When making an API call, you may pass CreateCaseRequest
data as a hash: { subject: "Subject", # required service_code: "ServiceCode", severity_code: "SeverityCode", category_code: "CategoryCode", communication_body: "CommunicationBody", # required cc_email_addresses: ["CcEmailAddress"], language: "Language", issue_type: "IssueType", attachment_set_id: "AttachmentSetId", }
@!attribute [rw] subject
The title of the support case. The title appears in the **Subject** field on the AWS Support Center [Create Case][1] page. [1]: https://console.aws.amazon.com/support/home#/case/create @return [String]
@!attribute [rw] service_code
The code for the AWS service. You can use the DescribeServices operation to get the possible `serviceCode` values. @return [String]
@!attribute [rw] severity_code
A value that indicates the urgency of the case. This value determines the response time according to your service level agreement with AWS Support. You can use the DescribeSeverityLevels operation to get the possible values for `severityCode`. For more information, see SeverityLevel and [Choosing a Severity][1] in the *AWS Support User Guide*. <note markdown="1"> The availability of severity levels depends on the support plan for the AWS account. </note> [1]: https://docs.aws.amazon.com/awssupport/latest/user/getting-started.html#choosing-severity @return [String]
@!attribute [rw] category_code
The category of problem for the support case. You also use the DescribeServices operation to get the category code for a service. Each AWS service defines its own set of category codes. @return [String]
@!attribute [rw] communication_body
The communication body text that describes the issue. This text appears in the **Description** field on the AWS Support Center [Create Case][1] page. [1]: https://console.aws.amazon.com/support/home#/case/create @return [String]
@!attribute [rw] cc_email_addresses
A list of email addresses that AWS Support copies on case correspondence. AWS Support identifies the account that creates the case when you specify your AWS credentials in an HTTP POST method or use the [AWS SDKs][1]. [1]: http://aws.amazon.com/tools/ @return [Array<String>]
@!attribute [rw] language
The language in which AWS Support handles the case. You must specify the ISO 639-1 code for the `language` parameter if you want support in that language. Currently, English ("en") and Japanese ("ja") are supported. @return [String]
@!attribute [rw] issue_type
The type of issue for the case. You can specify `customer-service` or `technical`. If you don't specify a value, the default is `technical`. @return [String]
@!attribute [rw] attachment_set_id
The ID of a set of one or more attachments for the case. Create the set by using the AddAttachmentsToSet operation. @return [String]
@see docs.aws.amazon.com/goto/WebAPI/support-2013-04-15/CreateCaseRequest AWS API Documentation
Constants
- SENSITIVE