class Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnswerFeedback

The feedback that the customer has about a certain answer in the conversation.

Attributes

clicked[RW]

Indicates whether an answer or item was clicked by the human agent. Corresponds to the JSON property `clicked` @return [Boolean]

clicked?[RW]

Indicates whether an answer or item was clicked by the human agent. Corresponds to the JSON property `clicked` @return [Boolean]

correctness_level[RW]

The correctness level of an answer. Corresponds to the JSON property `correctnessLevel` @return [String]

displayed[RW]

Indicates whether an answer or item was displayed to the human agent in the agent desktop UI. Corresponds to the JSON property `displayed` @return [Boolean]

displayed?[RW]

Indicates whether an answer or item was displayed to the human agent in the agent desktop UI. Corresponds to the JSON property `displayed` @return [Boolean]

Public Class Methods

new(**args) click to toggle source
# File lib/google/apis/contactcenterinsights_v1/classes.rb, line 187
def initialize(**args)
   update!(**args)
end

Public Instance Methods

update!(**args) click to toggle source

Update properties of this object

# File lib/google/apis/contactcenterinsights_v1/classes.rb, line 192
def update!(**args)
  @clicked = args[:clicked] if args.key?(:clicked)
  @correctness_level = args[:correctness_level] if args.key?(:correctness_level)
  @displayed = args[:displayed] if args.key?(:displayed)
end