class Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadata
Call-specific metadata created during analysis.
Attributes
A list of call annotations that apply to this call. Corresponds to the JSON property `annotations` @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CallAnnotation>]
All the entities in the call. Corresponds to the JSON property `entities` @return [Hash<String,Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Entity>]
All the matched intents in the call. Corresponds to the JSON property `intents` @return [Hash<String,Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Intent>]
Issue Modeling result on a conversation. Corresponds to the JSON property `issueModelResult` @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModelResult]
All the matched phrase matchers in the call. Corresponds to the JSON property `phraseMatchers` @return [Hash<String,Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatchData>]
Overall conversation-level sentiment for each channel of the call. Corresponds to the JSON property `sentiments` @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationLevelSentiment>]
Public Class Methods
# File lib/google/apis/contactcenterinsights_v1/classes.rb, line 123 def initialize(**args) update!(**args) end
Public Instance Methods
Update properties of this object
# File lib/google/apis/contactcenterinsights_v1/classes.rb, line 128 def update!(**args) @annotations = args[:annotations] if args.key?(:annotations) @entities = args[:entities] if args.key?(:entities) @intents = args[:intents] if args.key?(:intents) @issue_model_result = args[:issue_model_result] if args.key?(:issue_model_result) @phrase_matchers = args[:phrase_matchers] if args.key?(:phrase_matchers) @sentiments = args[:sentiments] if args.key?(:sentiments) end