class Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnswerFeedback
The feedback that the customer has about a certain answer in the conversation.
Attributes
Indicates whether an answer or item was clicked by the human agent. Corresponds to the JSON property `clicked` @return [Boolean]
Indicates whether an answer or item was clicked by the human agent. Corresponds to the JSON property `clicked` @return [Boolean]
The correctness level of an answer. Corresponds to the JSON property `correctnessLevel` @return [String]
Indicates whether an answer or item was displayed to the human agent in the agent desktop UI. Corresponds to the JSON property `displayed` @return [Boolean]
Indicates whether an answer or item was displayed to the human agent in the agent desktop UI. Corresponds to the JSON property `displayed` @return [Boolean]
Public Class Methods
# File lib/google/apis/contactcenterinsights_v1/classes.rb, line 187 def initialize(**args) update!(**args) end
Public Instance Methods
Update properties of this object
# File lib/google/apis/contactcenterinsights_v1/classes.rb, line 192 def update!(**args) @clicked = args[:clicked] if args.key?(:clicked) @correctness_level = args[:correctness_level] if args.key?(:correctness_level) @displayed = args[:displayed] if args.key?(:displayed) end