class Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadata

Call-specific metadata created during analysis.

Attributes

annotations[RW]

A list of call annotations that apply to this call. Corresponds to the JSON property `annotations` @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CallAnnotation>]

entities[RW]

All the entities in the call. Corresponds to the JSON property `entities` @return [Hash<String,Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Entity>]

intents[RW]

All the matched intents in the call. Corresponds to the JSON property `intents` @return [Hash<String,Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Intent>]

issue_model_result[RW]

Issue Modeling result on a conversation. Corresponds to the JSON property `issueModelResult` @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1IssueModelResult]

phrase_matchers[RW]

All the matched phrase matchers in the call. Corresponds to the JSON property `phraseMatchers` @return [Hash<String,Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1PhraseMatchData>]

sentiments[RW]

Overall conversation-level sentiment for each channel of the call. Corresponds to the JSON property `sentiments` @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationLevelSentiment>]

Public Class Methods

new(**args) click to toggle source
# File lib/google/apis/contactcenterinsights_v1/classes.rb, line 123
def initialize(**args)
   update!(**args)
end

Public Instance Methods

update!(**args) click to toggle source

Update properties of this object

# File lib/google/apis/contactcenterinsights_v1/classes.rb, line 128
def update!(**args)
  @annotations = args[:annotations] if args.key?(:annotations)
  @entities = args[:entities] if args.key?(:entities)
  @intents = args[:intents] if args.key?(:intents)
  @issue_model_result = args[:issue_model_result] if args.key?(:issue_model_result)
  @phrase_matchers = args[:phrase_matchers] if args.key?(:phrase_matchers)
  @sentiments = args[:sentiments] if args.key?(:sentiments)
end