class PureCloud::CallbackBasic

Attributes

automated_callback_config_id[RW]

The id of the config for automatically placing the callback (and handling the disposition). If null, the callback will not be placed automatically but routed to an agent as per normal.

callback_numbers[RW]

The phone number(s) to use to place the callback.

callback_scheduled_time[RW]

The timestamp when this communication is scheduled in the provider clock. If this value is missing it indicates the callback will be placed immediately. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ

callback_user_name[RW]

The name of the user requesting a callback.

connected_time[RW]

The timestamp when this communication was connected in the cloud clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ

dialer_preview[RW]

The preview data to be used when this callback is a Preview.

direction[RW]

The direction of the call

disconnect_type[RW]

System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.

disconnected_time[RW]

The timestamp when this communication disconnected from the conversation in the provider clock. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ

held[RW]

True if this call is held and the person on this side hears silence.

id[RW]

A globally unique identifier for this communication.

provider[RW]

The source provider for the callback.

script_id[RW]

The UUID of the script to use.

segments[RW]

The time line of the participant's callback, divided into activity segments.

skip_enabled[RW]

True if the ability to skip a callback should be enabled.

start_hold_time[RW]

The timestamp the callback was placed on hold in the cloud clock if the callback is currently on hold. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ

state[RW]

The connection state of this communication.

timeout_seconds[RW]

The number of seconds before the system automatically places a call for a callback. 0 means the automatic placement is disabled.

Public Class Methods

attribute_map() click to toggle source

Attribute mapping from ruby-style variable name to JSON key.

# File lib/purecloud/models/callback_basic.rb, line 76
def self.attribute_map
  {
    
    :'state' => :'state',
    
    :'id' => :'id',
    
    :'segments' => :'segments',
    
    :'direction' => :'direction',
    
    :'held' => :'held',
    
    :'disconnect_type' => :'disconnectType',
    
    :'start_hold_time' => :'startHoldTime',
    
    :'dialer_preview' => :'dialerPreview',
    
    :'callback_numbers' => :'callbackNumbers',
    
    :'callback_user_name' => :'callbackUserName',
    
    :'script_id' => :'scriptId',
    
    :'skip_enabled' => :'skipEnabled',
    
    :'timeout_seconds' => :'timeoutSeconds',
    
    :'connected_time' => :'connectedTime',
    
    :'disconnected_time' => :'disconnectedTime',
    
    :'callback_scheduled_time' => :'callbackScheduledTime',
    
    :'automated_callback_config_id' => :'automatedCallbackConfigId',
    
    :'provider' => :'provider'
    
  }
end
new(attributes = {}) click to toggle source
# File lib/purecloud/models/callback_basic.rb, line 143
def initialize(attributes = {})
  return unless attributes.is_a?(Hash)

  # convert string to symbol for hash key
  attributes = attributes.inject({}){|memo,(k,v)| memo[k.to_sym] = v; memo}

  
  if attributes[:'state']
    self.state = attributes[:'state']
  end
  
  if attributes[:'id']
    self.id = attributes[:'id']
  end
  
  if attributes[:'segments']
    if (value = attributes[:'segments']).is_a?(Array)
      self.segments = value
    end
  end
  
  if attributes[:'direction']
    self.direction = attributes[:'direction']
  end
  
  if attributes[:'held']
    self.held = attributes[:'held']
  end
  
  if attributes[:'disconnectType']
    self.disconnect_type = attributes[:'disconnectType']
  end
  
  if attributes[:'startHoldTime']
    self.start_hold_time = attributes[:'startHoldTime']
  end
  
  if attributes[:'dialerPreview']
    self.dialer_preview = attributes[:'dialerPreview']
  end
  
  if attributes[:'callbackNumbers']
    if (value = attributes[:'callbackNumbers']).is_a?(Array)
      self.callback_numbers = value
    end
  end
  
  if attributes[:'callbackUserName']
    self.callback_user_name = attributes[:'callbackUserName']
  end
  
  if attributes[:'scriptId']
    self.script_id = attributes[:'scriptId']
  end
  
  if attributes[:'skipEnabled']
    self.skip_enabled = attributes[:'skipEnabled']
  end
  
  if attributes[:'timeoutSeconds']
    self.timeout_seconds = attributes[:'timeoutSeconds']
  end
  
  if attributes[:'connectedTime']
    self.connected_time = attributes[:'connectedTime']
  end
  
  if attributes[:'disconnectedTime']
    self.disconnected_time = attributes[:'disconnectedTime']
  end
  
  if attributes[:'callbackScheduledTime']
    self.callback_scheduled_time = attributes[:'callbackScheduledTime']
  end
  
  if attributes[:'automatedCallbackConfigId']
    self.automated_callback_config_id = attributes[:'automatedCallbackConfigId']
  end
  
  if attributes[:'provider']
    self.provider = attributes[:'provider']
  end
  
end
swagger_types() click to toggle source

Attribute type mapping.

# File lib/purecloud/models/callback_basic.rb, line 119
def self.swagger_types
  {
    :'state' => :'String',
    :'id' => :'String',
    :'segments' => :'Array<Segment>',
    :'direction' => :'String',
    :'held' => :'BOOLEAN',
    :'disconnect_type' => :'String',
    :'start_hold_time' => :'DateTime',
    :'dialer_preview' => :'DialerPreview',
    :'callback_numbers' => :'Array<String>',
    :'callback_user_name' => :'String',
    :'script_id' => :'String',
    :'skip_enabled' => :'BOOLEAN',
    :'timeout_seconds' => :'Integer',
    :'connected_time' => :'DateTime',
    :'disconnected_time' => :'DateTime',
    :'callback_scheduled_time' => :'DateTime',
    :'automated_callback_config_id' => :'String',
    :'provider' => :'String'
    
  }
end

Public Instance Methods

==(o) click to toggle source

Check equality by comparing each attribute.

# File lib/purecloud/models/callback_basic.rb, line 256
def ==(o)
  return true if self.equal?(o)
  self.class == o.class &&
      state == o.state &&
      id == o.id &&
      segments == o.segments &&
      direction == o.direction &&
      held == o.held &&
      disconnect_type == o.disconnect_type &&
      start_hold_time == o.start_hold_time &&
      dialer_preview == o.dialer_preview &&
      callback_numbers == o.callback_numbers &&
      callback_user_name == o.callback_user_name &&
      script_id == o.script_id &&
      skip_enabled == o.skip_enabled &&
      timeout_seconds == o.timeout_seconds &&
      connected_time == o.connected_time &&
      disconnected_time == o.disconnected_time &&
      callback_scheduled_time == o.callback_scheduled_time &&
      automated_callback_config_id == o.automated_callback_config_id &&
      provider == o.provider
end
_deserialize(type, value) click to toggle source
# File lib/purecloud/models/callback_basic.rb, line 309
def _deserialize(type, value)
  case type.to_sym
  when :DateTime
    DateTime.parse(value)
  when :Date
    Date.parse(value)
  when :String
    value.to_s
  when :Integer
    value.to_i
  when :Float
    value.to_f
  when :BOOLEAN
    if value.to_s =~ /^(true|t|yes|y|1)$/i
      true
    else
      false
    end
  when :Object
    # generic object (usually a Hash), return directly
    value
  when /\AArray<(?<inner_type>.+)>\z/
    inner_type = Regexp.last_match[:inner_type]
    value.map { |v| _deserialize(inner_type, v) }
  when /\AHash<(?<k_type>.+), (?<v_type>.+)>\z/
    k_type = Regexp.last_match[:k_type]
    v_type = Regexp.last_match[:v_type]
    {}.tap do |hash|
      value.each do |k, v|
        hash[_deserialize(k_type, k)] = _deserialize(v_type, v)
      end
    end
  else # model
    _model = Object.const_get("PureCloud").const_get(type).new
    _model.build_from_hash(value)
  end
end
_to_hash(value) click to toggle source

Method to output non-array value in the form of hash For object, use to_hash. Otherwise, just return the value

# File lib/purecloud/models/callback_basic.rb, line 369
def _to_hash(value)
  if value.is_a?(Array)
    value.compact.map{ |v| _to_hash(v) }
  elsif value.is_a?(Hash)
    {}.tap do |hash|
      value.each { |k, v| hash[k] = _to_hash(v) }
    end
  elsif value.respond_to? :to_hash
    value.to_hash
  else
    value
  end
end
build_from_hash(attributes) click to toggle source

build the object from hash

# File lib/purecloud/models/callback_basic.rb, line 290
def build_from_hash(attributes)
  return nil unless attributes.is_a?(Hash)
  self.class.swagger_types.each_pair do |key, type|
    if type =~ /^Array<(.*)>/i
      if attributes[self.class.attribute_map[key]].is_a?(Array)
        self.send("#{key}=", attributes[self.class.attribute_map[key]].map{ |v| _deserialize($1, v) } )
      else
        #TODO show warning in debug mode
      end
    elsif !attributes[self.class.attribute_map[key]].nil?
      self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]]))
    else
      # data not found in attributes(hash), not an issue as the data can be optional
    end
  end

  self
end
direction=(direction) click to toggle source

Custom attribute writer method checking allowed values (enum).

# File lib/purecloud/models/callback_basic.rb, line 238
def direction=(direction)
  allowed_values = ["inbound", "outbound"]
  if direction && !allowed_values.include?(direction)
    fail "invalid value for 'direction', must be one of #{allowed_values}"
  end
  @direction = direction
end
disconnect_type=(disconnect_type) click to toggle source

Custom attribute writer method checking allowed values (enum).

# File lib/purecloud/models/callback_basic.rb, line 247
def disconnect_type=(disconnect_type)
  allowed_values = ["endpoint", "client", "system", "timeout", "transfer", "transfer.conference", "transfer.consult", "transfer.forward", "transfer.noanswer", "transfer.notavailable", "transport.failure", "error", "peer", "other", "spam", "uncallable"]
  if disconnect_type && !allowed_values.include?(disconnect_type)
    fail "invalid value for 'disconnect_type', must be one of #{allowed_values}"
  end
  @disconnect_type = disconnect_type
end
eql?(o) click to toggle source

@see the `==` method

# File lib/purecloud/models/callback_basic.rb, line 280
def eql?(o)
  self == o
end
hash() click to toggle source

Calculate hash code according to all attributes.

# File lib/purecloud/models/callback_basic.rb, line 285
def hash
  [state, id, segments, direction, held, disconnect_type, start_hold_time, dialer_preview, callback_numbers, callback_user_name, script_id, skip_enabled, timeout_seconds, connected_time, disconnected_time, callback_scheduled_time, automated_callback_config_id, provider].hash
end
state=(state) click to toggle source

Custom attribute writer method checking allowed values (enum).

# File lib/purecloud/models/callback_basic.rb, line 229
def state=(state)
  allowed_values = ["alerting", "dialing", "contacting", "offering", "connected", "disconnected", "terminated", "scheduled", "none"]
  if state && !allowed_values.include?(state)
    fail "invalid value for 'state', must be one of #{allowed_values}"
  end
  @state = state
end
to_body() click to toggle source

to_body is an alias to to_body (backward compatibility))

# File lib/purecloud/models/callback_basic.rb, line 352
def to_body
  to_hash
end
to_hash() click to toggle source

return the object in the form of hash

# File lib/purecloud/models/callback_basic.rb, line 357
def to_hash
  hash = {}
  self.class.attribute_map.each_pair do |attr, param|
    value = self.send(attr)
    next if value.nil?
    hash[param] = _to_hash(value)
  end
  hash
end
to_s() click to toggle source
# File lib/purecloud/models/callback_basic.rb, line 347
def to_s
  to_hash.to_s
end