Readme - ticket_sharing-2.0.1 Documentation

A ruby implementation of the Networked Help Desk API

Installation¶ ↑

gem install ticket_sharing

Usage¶ ↑

Creating an agreement¶ ↑

agreement = TicketSharing::Agreement.new('uuid' => '5ad614f4')
agreement.send_to('http://example.com/sharing')

Sending a ticket¶ ↑

ticket = TicketSharing::Ticket.new(
  'uuid' => 'fc8daf77',
  'subject' => 'the subject',
  'requested_at' => '2011-01-17 01:01:01',
  'status' => 'new'
)
ticket.send_to('http://example.com/sharing')

Updating a ticket¶ ↑

ticket = TicketSharing::Ticket.new('status' => 'new')
ticket.update_partner('http://example.com/sharing')

Contributing¶ ↑

Submit an issue
Fork the project and submit a pull request

Author¶ ↑

{Josh Lubaway}[https://github.com/jish]

Copyright and license¶ ↑

Licensed under the Apache License, Version 2.0 (the “License”); you may not use this file except in compliance with the License. You may obtain a copy of the License at

www.apache.org/licenses/LICENSE-2.0

Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an “AS IS” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License.

Ticket Sharing ¶ ↑