class Aws::TranscribeService::Types::NonTalkTimeFilter
An object that enables you to configure your category to be applied to call analytics jobs where either the customer or agent was interrupted.
@note When making an API call, you may pass NonTalkTimeFilter
data as a hash: { threshold: 1, absolute_time_range: { start_time: 1, end_time: 1, first: 1, last: 1, }, relative_time_range: { start_percentage: 1, end_percentage: 1, first: 1, last: 1, }, negate: false, }
@!attribute [rw] threshold
The duration of the period when neither the customer nor agent was talking. @return [Integer]
@!attribute [rw] absolute_time_range
An object you can use to specify a time range (in milliseconds) for when no one is talking. For example, you could specify a time period between the 30,000 millisecond mark and the 45,000 millisecond mark. You could also specify the time period as the first 15,000 milliseconds or the last 15,000 milliseconds. @return [Types::AbsoluteTimeRange]
@!attribute [rw] relative_time_range
An object that allows percentages to specify the proportion of the call where there was silence. For example, you can specify the first half of the call. You can also specify the period of time between halfway through to three-quarters of the way through the call. Because the length of conversation can vary between calls, you can apply relative time ranges across all calls. @return [Types::RelativeTimeRange]
@!attribute [rw] negate
Set to `TRUE` to look for a time period when people were talking. @return [Boolean]
@see docs.aws.amazon.com/goto/WebAPI/transcribe-2017-10-26/NonTalkTimeFilter AWS API Documentation
Constants
- SENSITIVE