class Aws::TranscribeService::Types::Rule
A condition in the call between the customer and the agent that you want to filter for.
@note Rule
is a union - when making an API calls you must set exactly one of the members.
@note Rule
is a union - when returned from an API call exactly one value will be set and the returned type will be a subclass of Rule
corresponding to the set member.
@!attribute [rw] non_talk_time_filter
A condition for a time period when neither the customer nor the agent was talking. @return [Types::NonTalkTimeFilter]
@!attribute [rw] interruption_filter
A condition for a time period when either the customer or agent was interrupting the other person. @return [Types::InterruptionFilter]
@!attribute [rw] transcript_filter
A condition that catches particular words or phrases based on a exact match. For example, if you set the phrase "I want to speak to the manager", only that exact phrase will be returned. @return [Types::TranscriptFilter]
@!attribute [rw] sentiment_filter
A condition that is applied to a particular customer sentiment. @return [Types::SentimentFilter]
@see docs.aws.amazon.com/goto/WebAPI/transcribe-2017-10-26/Rule AWS API Documentation
Constants
- SENSITIVE