class Aws::TranscribeService::Types::Rule

A condition in the call between the customer and the agent that you want to filter for.

@note Rule is a union - when making an API calls you must set exactly one of the members.

@note Rule is a union - when returned from an API call exactly one value will be set and the returned type will be a subclass of Rule corresponding to the set member.

@!attribute [rw] non_talk_time_filter

A condition for a time period when neither the customer nor the
agent was talking.
@return [Types::NonTalkTimeFilter]

@!attribute [rw] interruption_filter

A condition for a time period when either the customer or agent was
interrupting the other person.
@return [Types::InterruptionFilter]

@!attribute [rw] transcript_filter

A condition that catches particular words or phrases based on a
exact match. For example, if you set the phrase "I want to speak to
the manager", only that exact phrase will be returned.
@return [Types::TranscriptFilter]

@!attribute [rw] sentiment_filter

A condition that is applied to a particular customer sentiment.
@return [Types::SentimentFilter]

@see docs.aws.amazon.com/goto/WebAPI/transcribe-2017-10-26/Rule AWS API Documentation

Constants

SENSITIVE