getAllTicketMetrics {zendeskR} | R Documentation |
This function is used to retrieve all ticket metrics from all tickets in your Zendesk organization
getAllTicketMetrics()
This function will return a data.frame containing all ticket metrics, such as latest_comment_added_at, first_resolution_time_in_minutes, etc. on every ticket.
returns a data.frame of all ticket metrics for all tickets
Tanya Cashorali
http://developer.zendesk.com/documentation/rest_api/ticket_metrics.html
## Not run:
## This requires Zendesk authentication
ticket_metrics <- getAllTicketMetrics()
## End(Not run)