connect_update_routing_profile_agent_availability_timer {paws.customer.engagement} | R Documentation |
Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.
See https://www.paws-r-sdk.com/docs/connect_update_routing_profile_agent_availability_timer/ for full documentation.
connect_update_routing_profile_agent_availability_timer(
InstanceId,
RoutingProfileId,
AgentAvailabilityTimer
)
InstanceId |
[required] The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance. |
RoutingProfileId |
[required] The identifier of the routing profile. |
AgentAvailabilityTimer |
[required] Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time. |